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Uptown Pokies Customer Support
If you need any help or have any questions about Uptown Pokies, you can always contact our friendly and professional support team. We are available 24/7, 365 days a year to assist you with any issues or queries you may have. You can reach us through the following methods:
Live Chat
Our Live Chat representatives are ready to chat with you anytime you need! Just click on the Live Chat button on our website. You will initially encounter UptownBot – our handy and knowledgeable chatbot that can give instant help on a range of queries. Should UptownBot be unable to assist you, you will be connected with one of our human support agents in seconds.
Live Chat is the fastest and easiest way to get in touch with us. Please remember to take the quick survey at the end of your Live Chat session. Your feedback is valuable and can help us improve on our services where needed!
If you prefer to email us, you can do so by sending your message to support@uptownpokies.com. Please remember to include your account username and the details of your issue or question.
Although we cannot confirm our email response turnaround time, we do endeavour to respond to all emails in a timeous fashion. Please bear with us – we’ll be in touch soon!
Phone
Uptown Pokies support is currently available via Live Chat and email only. We will be offering telephonic support again in the near future. Please keep an eye on our Support page for the toll free and regular contact number that we’ll make available as soon as possible.
Support Language
Since we’re here to provide the best support to blokes and sheilas from Down Under, the Uptown Pokies support team is ready to assist players in English. If your native language is not English, we do apologise for any inconvenience this may cause.
Support Operating Hours
As we’ve mentioned, the Uptown Pokies support team is available 24/7, 365. That means you’ll be able to get in touch with a human support agent, night and day, every day of the year – holidays included!
We take your satisfaction seriously and we are always here to help you. Please do not hesitate to contact us anytime you need assistance from our stellar Uptown Pokies support team.
Thank you for choosing Uptown Pokies!