Terms and Conditions of Uptown Pokies

Please carefully review these Terms and Conditions before using the Uptown Pokies Online Casino website or downloading any software provided on the Uptown Pokies website.

1. Agreement to Terms and Conditions

By taking part in any activities or games offered by Uptown Pokies (also known as the “Casino”), you confirm that you fully understand and agree to abide by these Terms and Conditions.

2. Eligibility

Participation in the Casino’s games (“Game”) is only open to residents of jurisdictions where such participation is legal and not prohibited.  It is your responsibility to ensure that your participation in the Game is in compliance with applicable laws and regulations in your jurisdiction.  The Casino is restricted to individuals who have reached the legal age determined by their jurisdiction.  You must be at least 18 years old to use this service.

3. Account Policy

Only one real account per player is allowed.  Registering multiple accounts, including accounts with different personal details, is prohibited.  Players who violate this policy will not be eligible to receive any winnings, and all withdrawals will be cancelled.

4. Restricted Jurisdictions

Interactive gambling services are not available to individuals physically present in jurisdictions where such activities are prohibited.  If you are physically present in a prohibited jurisdiction, you are not permitted to use the interactive gambling services or view any related advertisements.

5. Legal Representation

The Casino does not provide legal advice or assurances regarding your legal right to participate in the Game.  Neither the Casino nor its employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising partners, agents, or retailers have the authority to make representations or warranties in this regard.

6. Employee Exclusion

Employees of the Casino, its licensees, distributors, wholesalers, subsidiaries, advertising partners, or other agencies, as well as their immediate families, are not eligible to participate in the Game.

7. Entertainment Purposes Only

The Game is intended for entertainment purposes only.  No purchase is necessary to play the Game, and you may choose to play without betting real money.  Your participation in the Game is entirely voluntary, and by playing, you acknowledge that you do not find the Game or the Casino offensive, objectionable, unfair, or indecent.

8. Personal Use Policy

You are permitted to enter the Casino solely for personal entertainment and non-professional use.  Any unauthorized access, use, or reuse of the Casino or the website is strictly prohibited.

9. Account Termination

The Casino reserves the right to cancel your account without prior notice for any reason whatsoever.  In such cases, any balance in your account at the time of cancellation may be credited to you.  The Casino, however, has the right, at its discretion, to cancel any winnings and seize any balance in your Casino account under various circumstances, such as:

• Possessing multiple active accounts for the Casino.
• Providing mismatched personal details between your Casino account and credit card(s) used for purchases.
• Cashing in before fulfilling the requirements of a Casino promotion.
• Providing incorrect or misleading registration, account, or identification information.
• Being underage.
• Residing in a jurisdiction where Game participation is prohibited by law.
• Allowing someone else to play on your Casino account, whether intentional or unintentional.
• Playing at the Casino professionally or in collaboration with other players as part of a club or group.
• Engaging in cheating or using systems designed to defeat the Casino.
• Being designated as a bonus abuser by the Casino, employing no or low-risk strategies to withdraw promotional funds.
• Playing at any other online casino under circumstances similar to those mentioned above.

10. Fraudulent Activity and Payment Disputes

In cases of suspected fraud or fraudulent activity on your part or if any of your payments are charged back, the Casino reserves the right to withhold any amount from your account exceeding your original deposit.  If deemed necessary, the Casino may initiate legal proceedings to collect any owed payments.  You agree to fully pay all payments and charges associated with your use of the Online Casino, and you shall not make any chargebacks or reverse any deposits.  Failure to comply may result in voided winnings and require you to refund and compensate the Casino for unpaid deposits and related expenses.

11. Use of Personal Information

By accepting any prize or winnings from the Casino, you consent to the use of your name for advertising and promotional purposes, except where prohibited by law.

12. Dispute Resolution

If you have any dispute regarding a game outcome, you must submit your complaint to the Casino in writing within fourteen (14) days.  If the result shown on your Casino software differs from the result shown on the Casino’s server software, the result on the Casino’s server software will be considered the official and binding result of the Game.

13. Tax Responsibility

You are solely responsible for any applicable taxes on prizes and winnings collected from the Casino.

14. Casino Changes and Closure

The Casino reserves the right, without prior notice, to add new activities or games to the Casino or to discontinue any existing activity or game.

15. Inactive Accounts

If you do not log into your Casino account for a period of 180 days, any remaining balance in your account will be forfeited to the Casino.  Accounts inactive for 6 months will be considered inactive and may be closed.

16. Account Security

You are responsible for keeping your account number and password secure and confidential.  You must not allow any other person or third party, including minors, to use or access your account.  Any purchases or losses that occur on your account are solely your responsibility.

17. Lost Usernames or Passwords

The Casino is not obligated to maintain usernames or passwords in case you misplace, forget, lose, or are otherwise unable to access the Casino due to reasons other than the Casino’s error.

18. Computer or Internet Malfunctions

The Casino shall not be held liable for computer or Internet malfunctions, nor for any attempts by the player to participate in the Game through unauthorized means.

19. Cheating and Offensive Behaviour

Engaging in cheating or fraudulent behaviour in the Game, as well as making untrue or malicious comments about the Casino’s operation, may result in publicizing your actions, including your identity and email address.  The Casino may also circulate this information to other casinos, banks, credit card companies, and appropriate agencies.

20. Indemnification

You agree to hold the Casino, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising partners, agents, and retailers harmless and fully indemnify them from any costs, expenses, liabilities, and damages arising from your entry, use, or reuse of the website, materials, the Casino’s server, your participation in the Game, or acceptance of any prize.

21. Trademarks and Intellectual Property

The Casino operates under the trade name of Uptown Pokies, and you do not gain any rights to such name or any other name, graphics, text, concepts, or methodologies by using the website or its materials.

22. Game Materials and Errors

Game materials obtained electronically or through other means will be void if counterfeited, mutilated, forged, altered, tampered with, illegible, mechanically or electronically reproduced, obtained outside authorized legitimate channels, or if they contain errors.  Liability for materials containing errors is limited to their replacement.

23. Prize Claims

Any materials submitted for prize claims become the property of the Casino and will not be returned.  The Casino does not accept any liability for mail, requests, prize claims, or entries that are lost, delayed, unreadable, incomplete, damaged, torn, misaddressed, or have insufficient postage.

24. Transaction Data and Information

After making a purchase, you will receive an email notification.  We recommend that you print out all transaction data, game rules, cancellation regulations, and payment methods to avoid future misunderstandings.  Ensure that you keep these records and our Terms and Conditions easily accessible.

25. Wagering Restrictions

The user interface provided by Uptown Pokies on our web pages is where all wagers must be placed through.  Wagering through any other means, including but not limited to the use of automated “robot” players, is strictly prohibited.  The Casino reserves the right to invalidate such wagers retroactively, cancel the player’s account, or take other appropriate actions upon detecting the use of non-approved client software.

26. Withdrawal Limits

A weekly withdrawal limit of £5,000 applies.  Management may, however, adjust this limit based on your VIP status.

27. Deposit Wagering Requirement

To request a withdrawal, you must wager your deposit at least once.  Failure to meet this requirement may result in the Casino deducting processing charges from the withdrawal amount.

28. Refund Policy

If you are completely dissatisfied with the service received, a refund may be considered upon valid reason submission.  To apply for a refund, please email us at support@uptownpokies.com.

29. Code of Conduct

Abusive, offensive, or deceptive language and behaviour towards Uptown Pokies Casino staff or within the Service will not be tolerated.  Violations of the Terms and Conditions of this policy may result in the suspension of playing privileges or other necessary actions taken by the Casino to ensure compliance.  Inappropriate or offensive language, including but not limited to profanity, sexism, or racism, is strictly prohibited.  The Casino reserves the right to change any user’s name or player ID violating this policy and may take appropriate steps, including account closure.  Creating or using an offensive username or player ID may result in name/ID changes and account locking.

30. Inactive Account Closure

All accounts inactive for 12 months or more may be considered inactive and closed.  If you wish to return to the casino after such closure, management may reopen your account and reinstate the balance.

31. Amendments and Procedures

The Casino reserves the right to amend these Terms and Conditions or implement/amend any procedures at any time without prior notice.  Such changes will be implemented at the Casino management’s discretion and take immediate effect.  Procedural changes aim to protect the interests and security of the Casino and its players.

32. Agreement Completeness

These Terms and Conditions constitute the entire agreement between you and the Casino, superseding all prior agreements, representations, and understandings regarding Casino participation.

Terms of Use and Notice to User:

This is a contract.  By installing or using Uptown Pokies software online, to a device or otherwise, it will be viewed as your acceptation this agreement and the terms and conditions contained herein.

This computer software provided by Uptown Pokies is accompanied by the End User License Agreement (EULA) for use with the internet-based gaming casino Uptown Pokies.  The term “Software” refers to the computer software, any Casino explanatory materials, and any upgrades, modifications, or updates made available by the Casino.

Please carefully read this Agreement.  You will be asked to accept or decline this Agreement during the installation process.  If you do not wish to accept this Agreement, you will not be able to use the Software.

Upon accepting this Agreement and the Terms and Conditions herein, the Casino grants you a non-exclusive license to use the Software for personal purposes to access and utilize the Casino, subject to the following:

1. Use of the Software: You may install the Software on a hard disk or other storage device and make backup copies, provided that you remove any previous versions or copies and destroy any backups.
2. Copyright and Trademark Rights: The Software is owned by the Casino and/or its licensors, and its structure, organization, and code are valuable trade secrets.  The Software is covered by copyright law and international agreements.  Use of the Software does not grant ownership or intellectual property rights.
3. Restrictions: You agree not to modify, adapt, reverse engineer, decompile, disassemble, or create derivative works from the Software.  The Software is licensed solely for enabling end users to utilize the Casino.  You may only use the Software for online play at the Casino and must not provide means for others to use the Software.
4. No Warranty: The Software is provided “as is,” and the Casino makes no warranty regarding its use or performance.  The Casino and its licensors do not warrant the software’s performance, non-infringement, merchantability, or fitness for a particular purpose.  The Casino and its licensors disclaim liability for any direct, consequential, or incidental damages arising from the use of the Software.
5. Privacy Principles: The Casino may collect information from you through its website to ensure the protection of both parties’ interests.  The Casino is dedicated to safeguarding your personal information and honouring your rights to privacy.  The Casino will not sell, rent, or disclose your personally identifiable information to third parties without your consent, except when compelled by law.  The Casino cannot guarantee error-free performance or be liable for incidental damages related to the use or release of your personal information.
6. Governing Law and General Provisions: This Agreement is governed by the laws of Cyprus, excluding the United Nations Convention on Contracts for the International Sale of Goods.  If any part of this Agreement is found invalid, the remaining terms shall remain valid.  You agree not to export or use the Software in violation of applicable laws.  The Agreement may be modified in writing by an authorized officer of the Casino.
7. Termination: The Casino may terminate your license at any time, with or without cause, without notice.  You are responsible for the immediate deletion of the Software upon termination of the Agreement.
8. Entire Agreement: This EULA constitutes the entire agreement between the parties, superseding all prior agreements, whether oral or written, regarding its subject matter.